Pick-up Clerk

Kroger; Ronceverte (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Une grande chaîne de supermarchés recherche un caissier pour fournir un excellent service à la clientèle tout en effectuant des transactions. Le candidat idéal devra avoir un diplôme de lycée et une expérience antérieure en caisse. Ce poste exige aussi une capacité à travailler dans un environnement rapide et à gérer des situations stressantes avec intégrité.

Qualifications

• Minimum 18 ans, 19 si vente de tabac.
• Six mois d'expérience en caisse.
• Capacité à travailler dans un environnement rapide.

Responsibilities

• Effectuer des fonctions de caisse, y compris ouvrir/fermer le registre.
• Maintenir la propreté de la zone de caisse.
• Traiter les remboursements et les échanges au comptoir du service client.

Skills

Service à la clientèle

Organisation

Attention aux détails

Education

Diplôme de lycée ou GED

Job description

Description for Candidates:

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities for Candidates:

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of check stand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.

Store Accounting:

• Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).

Customer Service Desk:

• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Run vendor reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications for Candidates:

Minimum:

• High school diploma or general education degree (GED); or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and work overtime as needed.
• Ability to organize/prioritize tasks/projects.
• Accuracy/attention to detail.

Desired:

• Knowledge of company policies, procedures, and organizational structure.
• Related retail experience.