Physician Scheduling Coordinator - Administration Primary Care

Renown Health; Reno (NV); On-site; USD 52,000 - 68,000; Full time

Job summary

Renown Health is seeking a Scheduling Coordinator to manage outpatient and facility physician/ACP templates and daily schedules. This role focuses on coordinating templates, patient scheduling, and patient instructions, while providing excellent customer service to patients and physicians.

The ideal candidate will have 2–3 years of clinical scheduling experience, knowledge of medical terminology, and proficiency with Microsoft Office Suite. This position does not involve direct patient care.

Qualifications

• Bachelor's degree in Healthcare is preferred.
• 2–3 years of scheduling experience in a clinical setting required.
• Knowledge of Medical Terminology preferred.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) required.

Responsibilities

• Coordinate outpatient and/or facility physician/ACP schedules and templates for medical group practices.
• Troubleshoot scheduling issues daily.
• Provide coordination of provider templates, patient scheduling, and patient instructions with excellent customer service.
• Serve as communication link with engagement center, clinical staff, referring physicians, physicians and patients.
• Assist with hospital transfers, arranging care with case managers, and financial resources as needed.
• Provide patient estimates and ensure documentation for authorization of services.
• Assist in training clinical staff and engagement center staff for department templates and visits/procedures.
• Produce and maintain physician schedules based on daily needs and vacations.

Skills

Scheduling

Medical Terminology

Education

Bachelor's degree in Healthcare

Tools

Microsoft Office Suite

Job description

Purpose:

This position is responsible for coordinating outpatient and/or facility physician and advanced clinical practitioner (ACP) schedules and templates for medical group practices while troubleshooting physician scheduling issues on a daily basis. This position provides quality and knowledgeable coordination of provider templates, patient scheduling, knowledge of services, visit preparations, accurate patient instructions, and providing customer service to the patients and physicians.

Nature and Scope:

The position is required to provide superior service to physicians/advanced clinical practioners and patients for all scheduling and/or template matters. The role is the communication link with the engagement center, clinical staff, referring physicians, our physicians and patients by ensuring schedules are appropriately structured and utilized on a daily basis. May assist with other activities including hospital transfers, arranging care with case managers, assisting with financial resources and answering questions related to scheduled appointments. Position may be responsible for providing patient estimates for services as well as ensuring appropriate documentation is submitted for authorization of services. The role will assist as needed in training clinical staff and engagement center staff for department specific templates and visits/procedures. The role is also responsible to produce and maintain physician schedules based on daily needs and utilization. The role also facilitates vacations or scheduling changes on physician schedule. This position does not provide patient care.

Minimum Qualifications:

• Education: Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively. Bachelors of Art or Bachelor of Science in Healthcare is preferred.


• Experience: 2-3 years of experience in a clinical setting is required. Minimum of two years of experience in scheduling and authorization of insurance and minimum of two years in a specialty practice is preferred. Knowledge of Medical Terminology is preferred. Background in Healthcare billing is preferred.


• License(s): None


• Certification(s): None


• Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Disclaimer:

The foregoing description is not intended to be, and should not be construed as, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.