Physician Scheduler

Astera Cancer Care; Hillmont (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Clearview Cancer Institute in north Alabama is seeking a Physician Scheduler to coordinate patient appointments with physicians, APPs, labs and scans. You will greet patients, confirm visits, maintain physicians' schedules, answer calls, route messages, and perform clerical tasks using standard office software.

The role requires multitasking, clear communication, compassion for patients, and experience in a medical office.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of experience in a medical office environment.
• Ability to multi-task and maintain quality patient care.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule appointments for patients with physicians, APPs, labs, and scans.
• Confirm, reschedule and manage patient appointments; maintain physician office schedules.
• Answer phones, direct calls, and route messages to appropriate staff.
• Greet patients and direct them to the correct staff; perform clerical duties and document handling.

Skills

Multi-tasking

Communication

Patient care sensitivity

Phone handling

Team collaboration

Education

High school diploma or equivalent

Tools

Office software

Job description

Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.Job Description:Job PurposeThe purpose of the Physician Scheduler is to schedule patients for a specific physician. This includes scheduling appointments, follow-ups, and rescheduling missed appointments.Essential Job FunctionsSchedule appointments for patients to see physician, APP, labs, scans, etc.Confirm patient appointments.Maintain office schedules for the physicians and extenders.Answer telephones and direct calls to appropriate staff.Receive and route messages and documents as needed.Greet patients, ascertain purpose of visit, and direct them to appropriate staff.Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications as needed to do work assigned.Perform various clerical and administrative functions as needed.Transmit information or documents as needed, using computer, mail, or facsimile machine.Other duties as assigned.QualificationsMust be able to multi-task and have a commitment to excellence in patient care.Must be sensitive to patients and their needs.Must be able to interact with a variety of people.Must be able to handle stress.Must be able to communicate clearly and effectively both verbally and in written form.Education/ExperienceMust have a high school diploma or equivalent.At least (1) year experience in a medical office environment required.Working conditionsThis position works in the scheduling department of a busy oncology/hematology clinic. Patient interaction is required.Physical requirementsThis position requires that the employee be able to sit at a computer for up to eight hours a day. Heavy phone usage is also required.Direct reportsThis is not a supervisory position.