Physician Practice Scheduler Orthopedics

Banner Health; Tempe (AZ); Híbrido; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

Banner Health in Tempe, Arizona invites applications for a Physician Practice Scheduler in Orthopedics. This role resides at TOCA at Banner Health and coordinates scheduling of physicians’ procedures, tests and referrals with a patient-centered approach.

Primary duties include patient registration, authorizations, and maintaining accurate demographics while supporting physicians and front office staff in a busy clinic setting.

Formación

• High school diploma or GED required.
• 2 years of scheduling experience in a physician's office or hospital.
• Medical terminology may be required for some assignments.
• Excellent communication, organizational and problem-solving skills.

Responsabilidades

• Provide customer service for patients, families and scheduling departments; resolve room availability conflicts.
• Receive physician orders and complete patient registration; obtain authorizations or referrals.
• Schedule and re-schedule patients; confirm appointments and special instructions.
• Answer incoming calls; take messages; document in patient records; update demographics.
• Assist physicians in examination rooms and support front office with phones, messages, refills and related duties.
• May have supervisory accountability and/or provide direction to support staff.
• Ensure efficient scheduling workflow and maintain outstanding customer relations.

Conocimientos

Communication

Organization

Problem-solving

Educación

High school diploma/GED

Herramientas

Office software

Medical practice management software

Descripción del empleo

## Physician Practice Scheduler OrthopedicsApply: TOCA at Banner Health (5002 S Mill Ave): Full time: Posted Today: R4457010**Primary City/State:**Tempe, Arizona**Department Name:**Admin-Industrial/WC-Clinic**Work Shift:**Day**Job Category:**Administrative ServicesGreat careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. Apply today, this could be the perfect opportunity for you. **TOCA at Banner Health** is at the forefront of the Integrated Service Model. We are committed to continually improving our delivery of orthopedic care to meet the needs of our patients. TOCA’s reputation is built on treating each patient’s specific needs, which is one of reasons why we are the choice of primary care physicians and performance athletes throughout the Valley (Tempe, Scottsdale, Phoenix, and Glendale). We are also honored to be the official team physicians and orthopedic surgeons for Arizona State University. As a **Physician Practice Scheduler** on our team, we offer a customer-focused and friendly work environment with career growth opportunities. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you, **Apply Now** to connect with one of our recruiters. **Location:** TOCA at Banner Health - 5002 S Mill Ave Tempe, AZ **Schedule:** Monday - Friday 8:00am - 5:00pmPOSITION SUMMARY This position is located in a medical clinic or physician’s practice and coordinates the scheduling of appointments for physicians in the practice or surgical procedures, diagnostic tests, physical therapy, pain management, and other special tests as directed by physicians. This position is also responsible for obtaining necessary authorizations, pre-certifications and/or referrals. CORE FUNCTIONS 1. Provides customer service for patients, families, hospital scheduling departments, and other physician’s offices. Acts as a resource to resolve room availability conflicts. 2. Receives physician’s orders and completes patient registration. Obtains necessary authorizations, pre-certifications and/or referrals. Works closely with the billing department to ensure accurate coding for all charges. 3. Schedules and re-schedules patients as necessary. Confirms patient’s appointments for the following days and informs patients of physician’s orders or special instructions prior to appointment or procedure. 4. Answers incoming calls, which may include screening calls, taking messages and providing information to patients, physicians, providers, hospitals and staff. Documents correspondence in the patient’s medical record. Updates demographic and insurance information in the practice management system. 5. Assists physicians in examination room when required. Assists front office in answering phones, scheduling appointments, taking messages, prescription refills, locating information and other related duties when necessary. 6. May have supervisory accountability and/or provide direction to support staff. 7. This position has the responsibility of assuring efficient scheduling and workflow of the operation while maintaining outstanding customer relations. Interacts with patients, physicians, third party payers, vendors, registration and central scheduling staff, medical records, billing, and clinical staff. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position requires skills normally gained with 2 years of scheduling experience in a physician’s office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills. Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling. PREFERRED QUALIFICATIONSKnowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker’s compensation preferred. Bi-lingual in Spanish may be preferred for some assignments. Additional related education and/or experience preferred.