Physician Practice Operations Manager

adventhealth; Redmond (WA); On-site; USD 52,000 - 97,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Rome, GA is seeking an experienced healthcare administrator to manage office operations and lead multiple physician practices. The role focuses on efficient, high-quality patient care, staff development, and compliance with policies and budgets.

Responsibilities include startup supervision of new practices, credentialing, performance evaluations, and coordinating hiring. Strong EHR skills and leadership are essential for improving workflows and revenue cycles.

Qualifications

• Knowledge of medical technology and terminology (Required).
• Knowledge of front office tasks and systems (Required).
• Knowledge of organization policies and procedures (Required).
• Skilled in customer service (Required).
• Skilled in interpersonal, oral, and written communication (Required).
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) (Required).
• Knowledge of accounting systems, hospital and physician insurance billing and collecting (Required).

Responsibilities

• Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.
• Performs other duties as assigned.

Skills

Medical terminology

Front office tasks

Policy knowledge

Customer service

Interpersonal communication

MS Office

Multitasking

Team collaboration

Strategic planning

Budget oversight

Billing and coding

EHR superuser

Population health

Supervisory experience

Staff management

Patient care

Data analytics

Physician coding

Education

Bachelor's

Tools

Microsoft Office

Job description

AdventHealth in Rome, GA is seeking an experienced healthcare administrator to manage office operations and lead multiple physician practices. The role focuses on efficient, high-quality patient care, staff development, and compliance with policies and budgets.

Responsibilities include startup supervision of new practices, credentialing, performance evaluations, and coordinating hiring. Strong EHR skills and leadership are essential for improving workflows and revenue cycles.