Physician Office Manager

Mount Sinai Medical Center; Miami (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami is seeking an experienced Practice Operations Lead to oversee daily physician office operations, staffing, and billing. You will review end-of-month and denial reports, present findings to leadership, and coordinate monthly staff meetings to communicate policy changes.

The role requires Kronos oversight, scheduling, insurance verification, and adherence to Joint Commission standards.

Qualifications

• Bachelor's degree or comparable experience required.
• 3+ years lead experience; 4+ years physician practice experience preferred.

Responsibilities

• Oversees the operations of the employed physician Practice on a daily basis to ensure accuracy and completeness of staffing, productivity, billing and all other core functions within the Practice.
• Reviews End of Month Reports using collected data and other pertinent information, including Denial Reports Billing and Collection Reports, financial and trending reports and present issues/suggestions to Practice Administrator and Director.
• Provides monthly summary of Practice operations (staffing, financial reports, billing and collection reports) to Practice Administrator and Director for presentation during monthly operating review meetings with physicians.
• Conducts monthly staff meetings with Practice staff to keep them apprised of any changes on office policy or procedures or Administrative directives.
• Supports Practice by possessing a full understanding of scheduling, front desk, insurance verification, and billing/batch functions and covering these positions as needed.
• Assists with the monitoring of Kronos to ensure overtime is minimized and proper prior approvals are obtained.
• Attends monthly Office Coordinator's meetings.
• Reviews weekly Practice operations with Practice Administrator and/or Director to ensure appointment schedules/demographics are complete and accurate.
• Daily communication to Administrative team outlining Practice issues/concerns and development of plan of action to address problems and make regular recommendations to Practice Administrator regarding process improvements in the practices.
• Monitors and reports to Practice Administrator/Director any compliance concerns with employed physician and/or staff.
• Evaluates and completes employee job performance evaluations in a timely and accurate manner.
• Monitors the cash controls of the Practices to ensure management of Petty Cash, Receipts and collections are in compliance with Practice policy.
• Resolves problems and concerns of all clients with confidence and control in a timely manner.
• Works closely with CBO to address issues / trends related to coding, compliance denials, A/R etc.
• Ensures Joint Commission compliance in the practices.
• Performs other departmental specific job responsibilities as needed.

Education

Bachelor's degree or comparable experience

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/ 7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

CC207679 Midtown

Job Description Summary

cover other offices, oversee the daily operations, utilizations and efficiencies KPIS and metrics

Position Responsibilities

• Oversees the operations of the employed physician Practice on a daily basis to ensure accuracy and completeness of staffing, productivity, billing and all other core functions within the Practice.
• Reviews End of Month Reports using collected data and other pertinent information, including Denial Reports Billing and Collection Reports, financial and trending reports and present issues/suggestions to Practice Administrator and Director.
• Provides monthly summary of Practice operations (staffing, financial reports, billing and collection reports) to Practice Administrator and Director for presentation during monthly operating review meetings with physicians.
• Conducts monthly staff meetings with Practice staff to keep them apprised of any changes on office policy or procedures or Administrative directives.
• Supports Practice by possessing a full understanding of scheduling, front desk, insurance verification, and billing/batch functions and covering these positions as needed.
• Assists with the monitoring of Kronos to ensure overtime is minimized and proper prior approvals are obtained.
• Attends monthly Office Coordinator's meetings.8. Working knowledge of physician billing function and managed care.
• Reviews weekly Practice operations with Practice Administrator and/or Director to ensure appointment schedules/demographics are complete and accurate. Monitor Batches for completeness and timeliness in being submitted for Billing.
• Daily communication to Administrative team outlining Practice issues/concerns and development of plan of action to address problems and make regular recommendations to Practice Administrator regarding process improvements in the practices.
• Monitors and reports to Practice Administrator/Director any compliance concerns with employed physician and/or staff.
• Evaluates and completes employee job performance evaluations in a timely and accurate manner.
• Monitors the cash controls of the Practices to ensure management of Petty Cash, Receipts and collections are in compliance with Practice policy. Reviews weekly deposits to identify trends in delays in daily deposits to the Cashiers Department.
• Resolves problems and concerns of all clients with confidence and control in a timely manner.
• Works closely with CBO to address issues / trends related to coding, compliance denials, A/R etc.
• Ensures Joint Commission compliance in the practices.
• Performs other departmental specific job responsibilities as needed.

Qualifications

• License/Registration/Certification: N/A
• Education: Bachelors degree or comparable experience.
• Experience: 3 yrs Lead exp, 4 yrs physician practice exp preferred.

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Certification

Degree Requirements: