Physician Office Assistant II

Heritage Valley Health System; Robinson (PA); On-site; USD 32,000 - 40,000; Full time

Job summary

Heritage Valley Health System at Park Manor Medical Associates in Robinson Township, PA is seeking an Office Administrator to support daily operations. You will greet patients, check in/out, verify insurance, review registrations, and answer phones to ensure smooth office flow.

The role requires clear communication, excellent customer service, accurate typing and computer skills, and the ability to handle routine inquiries.

Qualifications

• High school diploma or GED with at least 1 year in health care.
• Excellent communication and customer service skills.
• Typing and computer skills.
• Clearances per HR-106 within 90 days of starting.

Responsibilities

• Greet and check in/out patients.
• Verify insurance coverage and review patient registration.
• Answer telephones and respond to routine inquiries.
• Take and return messages; schedule/confirm appointments.
• Distribute incoming mail.
• Serve as liaison between physicians, offices, facilities and customers.

Skills

Communication

Customer service

Typing

Computer skills

Multi-line phone experience

Organizational skills

Education

High school diploma or GED

Job description

Office Location: Park Manor Medical Associates, 2201 Park Manor Blvd, Robinson Township, PA 15205

Work Hours: Monday - Friday daylight, no weekends, no major holidays

Responsible for performing multiple day-to-day administrative functions to support the operations of the office, including greeting and checking in/out patients, verifying insurance coverage, reviewing patient registration, answering telephones, taking and returning messages, scheduling and/or confirming appointments, distributing incoming mail, and responding to routine inquiries following established procedures. Serves as a liaison between physicians, physician offices, medical facilities and customers.

Required

• High school diploma or GED and at least 1 year of experience in a health care organization or an equivalent combination of education and experience.
• Excellent communication and customer service skills.
• Knowledge of communication procedures, typing and computer skills.
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Preferred

• Multi-line phone experience, preferably in a medical office setting.
• Strong organizational skills.