Physician Liaison: Scheduling & Referrals

Insight; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Disability & life insurance

Job summary

Insight Hospital and Medical Center Chicago is seeking a Physician Liaison Services (PLS) Coordinator to manage new and existing accounts referred by external providers. You will schedule appointments, collect information, and serve as the main ambassador between referring physicians and Insight’s services.

The ideal candidate will be organized with strong interpersonal and communication skills, and a commitment to maintaining patient confidentiality in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED required; Associate/Bachelor's Degree strongly preferred in Business, Marketing, Healthcare Management, or related field.
• 1 year of relevant customer service experience.
• Active Driver's License and reliable transportation.
• Ability to use Microsoft Office (Excel, Word, etc.).
• Excellent interpersonal and communication skills; strong phone etiquette.

Responsibilities

• Maintain positive physician relationships and manage confidential information.
• Expedite patient scheduling from referring physicians as needed.
• Connect patients with resources (Medicaid, food stamps, etc.).
• Bridge gaps between referring providers and Insight; escalate issues as needed.

Skills

Interpersonal skills

Phone etiquette

Microsoft Office

Medical terminology

Verbal and written English

Education

GED or higher

Associate/Bachelor's preferred in Business/Healthcare

Tools

Microsoft Office

Job description

Insight Hospital and Medical Center Chicago is seeking a Physician Liaison Services (PLS) Coordinator to manage new and existing accounts referred by external providers. You will schedule appointments, collect information, and serve as the main ambassador between referring physicians and Insight’s services.

The ideal candidate will be organized with strong interpersonal and communication skills, and a commitment to maintaining patient confidentiality in a fast-paced healthcare environment.