Physician Liaison - OMH

Munson Healthcare; Gaylord (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Munson Healthcare in Michigan seeks a Provider Liaison to serve as a strategic relationship manager within the Munson Healthcare Physician Network. You will drive provider engagement, referral performance, and network growth across a designated region.

The role requires 3–5 years healthcare experience, strong relationship-building, and the ability to manage a regional portfolio with cross-functional collaboration to meet enterprise priorities.

Qualifications

• Bachelor’s degree in business administration, healthcare, marketing, or related field is required.
• Minimum of 3-5 years of healthcare experience, with focus on physician practices or ambulatory operations preferred.
• Understanding of provider workflows, referral processes, access challenges, and patient flow.
• Experience supporting growth initiatives, referral strategy, or provider engagement is preferred.
• Ability to influence, engage, and build relationships with physicians, APPs, and office staff.
• Strong analytical, communication, facilitation, and project management skills.
• Ability to independently manage a regional portfolio and execute strategic initiatives.
• Proficiency with healthcare systems, referral tools, and data platforms for decision-making.

Responsibilities

• Serve as a strategic relationship manager and market growth partner for Munson Healthcare.
• Engage regional providers, optimize referral performance, and drive network growth.
• Act as a connector between provider practices, system leadership, and service lines.
• Collaborate cross-functionally to align with enterprise priorities and growth initiatives.
• Influence stakeholders to strengthen provider experiences and network outcomes.

Skills

Relationship building

Analytical skills

Project management

Communication

Education

Bachelor’s degree in business administration, healthcare, marketing, or related field

Job description

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures – you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

Grow: Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.

Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

Be Well: Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

A Day inthe Life

The Provider Liaison serves as a strategic relationship manager, market growth partner, and key representative of Munson Healthcare within the Munson Healthcare Physician Network. This role acts as a critical connector between provider practices, system leadership, and service lines, driving alignment, growth, and an enhanced provider experience.

The Provider Liaison is responsible for regional provider engagement, referral performance, and network growth.

This position maintains primary responsibility for a designated geographic region, requiring independent account management, strong market knowledge, and cross-functional collaboration. The Provider Liaison works closely with stakeholders to ensure alignment with enterprise priorities while contributing to system wide consistency and growth initiatives.

The ideal candidate is relationship-driven, strategically minded, and results-oriented, with a strong understanding of provider practice operations, referral dynamics, and healthcare delivery systems.

Qualifications

What’s Required

• Bachelor’s degree in business administration, healthcare, marketing, or related field required
• Minimum of 3-5 years of healthcare experience required, with preference for:
  • Physician practice or ambulatory operations
  • Provider relations, network development, or growth strategy
• Demonstrated understanding of provider workflows, referral processes, access challenges, and patient flow
• Experience supporting or driving growth initiatives, referral strategy, or provider engagement efforts strongly preferred
• Proven ability to influence, engage, and build relationships with physicians, advanced practice providers (APPs), and office staff
• Strong analytical, communication, facilitation, and project management skills
• Ability to independently manage a regional portfolio and execute strategic initiatives
• Proficiency with healthcare systems, referral tools, and data platforms to support decision-making

Additional Information

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.