Physical Therapy Receptionist

Orthopaedic Specialty Group; Pine Rock Park (CT); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Generous paid time off

Job summary

Orthopaedic Specialty Group is seeking a Physical Therapy Receptionist to greet patients, verify information, collect co-pays, and schedule appointments. The role involves coordinating with therapists and staff in a fast-paced medical office.

The ideal candidate will have a high school diploma or GED, with preferred business training and at least 1 year of medical office experience. The position emphasizes courteous communication and reliable multi-tasking.

Qualifications

• High school diploma or GED required.
• Secondary training in business school or college preferred.
• 1 year of experience in a medical office as a receptionist/appointment scheduler a plus.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Arrive patients via computer system; verify patient information and provide necessary paperwork.
• Collect co-pays and obtain benefit information and referrals/authorizations when needed.
• Book, cancel and reschedule patient appointments and answer phones, directing calls as needed.
• Maintain patient confidentiality and keep waiting room neat and presentable.
• Relate messages between patients and Therapists and coordinate with staff as needed.

Education

High school diploma or GED

Secondary training in business school or college preferred

Job description

Physical Therapy Receptionist

Orthopaedic Specialty Group currently has an opening for a Receptionist in our Physical Therapy Department. Responsibilities include, but are not limited to:

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Arrives patients via computer system; verify patient information, current referral if applicable, and provides appropriate paperwork to patient.
• Collects applicable co-pay.
• Obtains benefit information and referrals/authorizations if necessary
• Books, cancels and reschedules patient appointments
• Answers phones, transfers and/or directs calls during busy times.
• Acts as liaison between patient and other staff, including therapists, PTA, and physical therapy techs, etc...
• When applicable, relays phone messages from patients to Therapists.
• Keeps waiting room neat and presentable at all times.
• Maintains excellent communication with Physical Therapists and patients regarding wait times or delays.
• Maintain patient confidentiality.

Qualifications

• Minimum of a high school diploma or GED.
• Secondary training in business school or college preferred.
• 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.
• Computer literate.

Candidates will be courteous, articulate, reliable and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer