Physical Therapy Medical Receptionist

OrthoCincy; Edgewood (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading medical practice is seeking a part-time clerical team member who will perform various duties in a fast-paced environment. Responsibilities include greeting patients, managing records, scheduling, and ensuring compliance with health regulations. Ideal candidates will have a high school diploma, customer service experience, and excellent communication skills, with the ability to multitask and adapt in a dynamic setting.

Qualifications

• Minimum one year of customer service experience in a medical practice preferred.
• Proficiency with office equipment and EHR systems.
• Knowledge of HIPAA, OSHA, safety regulations, and basic medical terminology.

Responsibilities

• Greets and directs patients, performs clerical duties, verifies patient information.
• Collects payments and ensures compliance with regulations.
• Maintains practice management system and schedules therapy visits.

Skills

Accurate data entry

Effective communication

Organization

Multitasking

Adaptability

Basic math skills

Education

High school diploma or equivalent

Tools

Practice management software

Job description

**1 week ago Be among the first 25 applicants**

Description

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Job Type

Part-time

General Job Summary

Responsible for performing a variety of clerical duties in a professional manner.

Essential Job Functions

1. Greets, screens, schedules, and directs patients/visitors to appropriate areas and demonstrates excellence in treating and caring for customers in person and over the phone.
2. Performs clerical duties: answers phones, takes messages, faxes, scans, etc.
3. Verifies that all forms, test results, and paperwork are in the electronic health records according to office protocol.
4. Obtains, verifies, and updates patient information; provides support to patients and staff.
5. Maintains the practice management system.
6. Calls patients daily from the scheduling pool to arrange therapy visits.
7. Collects payments for services, including copayments and balances.
8. Balances cash drawer daily.
9. Ensures compliance with HIPAA, OSHA, and safety standards.
10. Performs other duties as necessary or in the best interest of the practice.

Requirements

Education/Experience

High school diploma or equivalent. Minimum one year of customer service experience in a medical practice preferred.

Other Requirements

Flexible scheduling, including overtime and travel between locations as needed.

Knowledge

• Understanding of OrthoCincy Mission, Vision, and Values.
• Proficiency with office equipment and practice management/EHR systems.
• Computer literacy, including internet/email.
• Knowledge of HIPAA, OSHA, safety regulations, basic medical terminology, and anatomy.

Skills

• Accurate data entry and use of practice management software.
• Effective communication with providers, staff, patients, and vendors.
• Organization and multitasking skills.
• Adaptability and basic math skills.

Abilities

• Courteous interaction with patients and staff.
• Multitasking and situational analysis.
• Math skills for balancing and providing change.
• Organizing workload to meet organizational needs.
• Teamwork skills.

Equipment Operated

Standard office equipment.

Work Environment

Medical office setting.

Mental/Physical Requirements

Sitting 90% of shift, high-paced environment with computer and phone use.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider

Industries

• Medical Practices

This job posting is active and accepting applications.