Physical Therapy Clinic Ops Leader — Flexible Hours

Elliott Physical Therapy; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Elliott Physical Therapy seeks an experienced Office Manager to oversee administrative operations at the Dorchester clinic and lead a team of Patient Care Coordinators. You will collaborate with the Clinical Manager to deliver an outstanding patient experience and meet clinic goals.

The role requires strong leadership, excellent communication, and the ability to manage schedules, payroll, and records. A proactive approach to process improvements will be essential within a family-owned,

Qualifications

• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.

Responsibilities

• Oversees all administrative operations in the Elliott Physical Therapy Dorchester clinic and leads PCCs.
• Manages office processes including bookkeeping, payroll, information management, and scheduling.
• Monitors productivity and implements systems to improve workflow and efficiency.
• Prepares reports and correspondence as needed.
• Recruits, trains, and supervises administrative staff and optimizes front desk operations.
• Ensures clinic deposit logs balance daily and compliance with authorization/verification procedures.

Skills

Leadership

Customer service

Communication

Teamwork

Problem solving

Organizational skills

Fast-paced environment

Tools

Google Suite

Microsoft Office

Job description

Elliott Physical Therapy seeks an experienced Office Manager to oversee administrative operations at the Dorchester clinic and lead a team of Patient Care Coordinators. You will collaborate with the Clinical Manager to deliver an outstanding patient experience and meet clinic goals.

The role requires strong leadership, excellent communication, and the ability to manage schedules, payroll, and records. A proactive approach to process improvements will be essential within a family-owned,