Care Coordinator: Flexible Hours in PT Clinic Team

Elliott Physical Therapy; Hanover (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Elliott Physical Therapy in Hanover, MA is seeking an administrative professional to join our team and enhance the patient experience. You will work with clinical staff to schedule, check in patients, process payments, and maintain accurate records in a fast-paced outpatient setting.

We value exceptional communication, organization, and teamwork. In this role you will support daily clinic operations, attend meetings, and represent the clinic in the local community.

Qualifications

• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Ability to deal effectively with diverse individuals at all organizational levels.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient in Google Suite.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgment with the ability to make timely and sound decisions.

Responsibilities

• Greets all visitors and creates a welcoming environment.
• Directs incoming calls in a courteous manner.
• Checks in patients and collects copayments, coinsurance and deductible payments.
• Reconciles daily balances and deposits; updates deposit log daily.
• Schedules daily appointments and manages changes.
• Obtains new patient information to create patient charts and schedule evaluations.
• Follows HIPAA guidelines to protect patient privacy.
• Prepares reports and correspondence as needed.
• Maintains office supplies and inventory.
• Performs general clerical duties including scanning, faxing, copying, and mailing.
• Coordinates with Authorization & Verification Coordinator for patient visits.
• Coordinates scheduling with Clinical Manager and PTs according to Plans of Care.
• Collaborates with Office Manager and Clinical Manager to meet clinic goals.
• Attends monthly clinic meetings.
• Represents Elliott Physical Therapy in the community.
• Shares clinic cleanliness duties with PTs, CM, and OM.
• Performs other related duties as assigned by management.

Skills

Customer service

Interpersonal skills

Written communication

Teamwork

Organizational skills

Attendance/Punctuality

Multitasking

Decision making

Tools

Google Suite

Job description

Elliott Physical Therapy in Hanover, MA is seeking an administrative professional to join our team and enhance the patient experience. You will work with clinical staff to schedule, check in patients, process payments, and maintain accurate records in a fast-paced outpatient setting.

We value exceptional communication, organization, and teamwork. In this role you will support daily clinic operations, attend meetings, and represent the clinic in the local community.