Physical Therapy Aide - Hands-On Patient Care & Training

ATI Physical Therapy; Cayenne (MA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision Coverage

401(k) Match

Childcare Tuition Assistance

Health Savings & Flexible Spending

Job summary

ATI Physical Therapy in West Springfield, MA is seeking a dedicated Physical Therapy Aide to join a collaborative team focused on patient care. You will gain hands-on training and support clinicians with daily treatment activities.

This role emphasizes patient check-ins, efficient intake, and helping patients perform exercises, with mentorship and exposure to physical therapy workflows. High school diploma and 18+ are required, healthcare or customer service experience preferred.

Qualifications

• Healthcare and/or customer service experience required.
• High School diploma or equivalent required.
• Must be 18+ years of age.

Responsibilities

• Greet and interact with patients by phone and in person during check-in and appointments.
• Assist with efficient patient intake, registration, and scheduling for clinicians.
• Onboard new patients by reviewing paperwork, verifying benefits, and completing forms.
• Prepare and clean treatment areas, set up and adjust equipment for therapy sessions.
• Monitor patient progress and provide feedback to the therapy team.
• Assist patients with performing exercises and home exercise programs.

Skills

Customer service experience

Communication skills

Education

High School diploma

18+ years

Job description

ATI Physical Therapy in West Springfield, MA is seeking a dedicated Physical Therapy Aide to join a collaborative team focused on patient care. You will gain hands-on training and support clinicians with daily treatment activities.

This role emphasizes patient check-ins, efficient intake, and helping patients perform exercises, with mentorship and exposure to physical therapy workflows. High school diploma and 18+ are required, healthcare or customer service experience preferred.