Physical Evaluation Board Liaison Officer (PEBLO)

Caduceus Healthcare Inc.; Colorado; On-site; USD 45,000 - 60,000; Full time

Job summary

Caduceus Healthcare Inc. is seeking a medical administrative support professional for the Colorado Military Health System. The role involves managing documents for medical evaluations and advising service members on their rights and benefits. Candidates must have an Associate's degree or equivalent experience and strong communication skills in English.

This position includes full-time hours, Monday to Friday, with responsibilities across various military treatment facilities. The work supports service members and their families to ensure high-quality, patient-centered healthcare.

Qualifications

• Must have an Associate's degree or equivalent experience.
• Capable of effective communication in English.
• Familiarity with military healthcare systems is advantageous.

Responsibilities

• Obtain and forward required documents for medical evaluation boards.
• Advise on PEB findings to service members and medical staff.
• Assist incapacitated service members in managing their legal affairs.
• Liaise with service members, commanders, and healthcare professionals.
• Provide guidance on rights and benefits.

Skills

Effective communication in English

Document assembly and forwarding

Medical knowledge related to MEB processes

Education

Associate's degree or equivalent experience

Job description

BACKGROUND: The Defense Health Agency (DHA) established this requirement to provide medical and administrative support services across the Colorado Military Health System (CMHS) and the 90th Medical Group (MDG) at F.E. Warren Air Force Base. The contract supports the delivery of comprehensive healthcare to active‑duty service members, retirees, and their families within multiple Military Treatment Facilities in Colorado and Wyoming. These services ensure continuity of operations, accurate medical documentation, and effective coordination of care in support of DHA’s mission to deliver high‑quality, patient‑centered healthcare across the Military Health System.

Place of Performance: 10th MDG at US Air Force Academy, CO

Period of Performance: 12-month base period, plus (4) four 12-month option periods.

Duty Hours: Monday through Friday, with 8‑hour shifts between 0600‑1700, excluding federal holidays, and are not to exceed more than 40 hours per week. Contractors are permitted one non‑billable hour for lunch. The contractor’s work center will assign duty hours as needed for mission success.

Requirements:

• Associate’s degree or equivalent experience
• Equivalency Determination Request: The Contractor may not request an equivalency determination as a substitute for education requirements in this labor category.
• Shall be able to read, understand, speak, and write English well enough to communicate effectively.

Duties and responsibilities will include, but are not limited to, the following:

• Responsible for obtaining, assembling, and forwarding all required documents and records for active duty, AFRC, and ANG, Veteran Affairs Medical Service Coordinator, the local MEB, the IPEB, the FPEB and the IDES stakeholders in accordance with regulatory guidance.
• Advises service members and medical staff on PEB findings.
• When the Service member is incapacitated or incompetent for pay purposes and unable to manage their own legal affairs, the PEBLO provides guidance and assists the legal next‑of‑kin on the Service member's rights and benefits.
• Serves as a liaison between the Service members, their respective commanders, and a multidisciplinary team of primary care managers, other appropriate health care professionals, medical care case managers, non‑medical case managers (e.g., Recovery Care Coordinators (RCC)), patient administration personnel, and the Office of the Disability.
• Counsel (ODC), the PEB, and the Military Department Wounded Warrior Program liaison or advocate.
• Assists in impartial medical views and rebuttals.