Beneficiary Services Representative (PEBLO)

SHR (Spectrum Healthcare Resources); Rapid City (SD); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Sick Leave

Job summary

Spectrum Healthcare Resources is seeking a Beneficiary Services Representative (PEBLO) to support Ellsworth AFB in Rapid City, SD. You will guide military service members and families through the Disability Evaluation System (DES) and related processes, ensuring timely access to required benefits and information.

The role emphasizes careful case coordination, strong communication with medical teams and leadership, and meticulous record-keeping to meet deadlines.

Qualifications

• Experience coordinating disability evaluation processes is preferred.
• Familiarity with military disability evaluation processes is advantageous.
• Strong organizational and communication skills required.

Responsibilities

• Coordinate MEB and DES cases
• Assist service members with disability evaluation processes, benefits information, and required documentation
• Coordinate appointments, referrals, and case reviews
• Communicate with military leadership, medical teams, and the VA
• Maintain accurate case records and meet deadlines

Skills

MEB coordination

DES knowledge

Customer service

Strong communication

Organization

Education

Associate degree in Business Administration/Management/Healthcare Administration

Job description

Job Description

Beneficiary Services Representative (PEBLO)

Ellsworth Air Force Base | Rapid City, SD | Potential Opportunity

Spectrum Healthcare Resources has a potential opportunity for a Beneficiary Services Representative (PEBLO) at Ellsworth Air Force Base in South Dakota.

Make a meaningful difference by guiding military service members and their families through the Disability Evaluation System (DES), ensuring they receive the support and information needed throughout the process.

Position Highlights

• Monday–Friday, 7:30 AM–4:30 PM
• No nights, weekends, or federal holidays
• Medical, Dental, Vision, and 401(k)
• Paid Time Off and Sick Leave
• Support our military community

Position Requirements

• U.S. Citizenship
• Associate Degree in Business Administration, Management, or Healthcare Administration from an accredited institution (education equivalency may be considered)
• Strong organizational and communication skills
• Ability to manage sensitive information and coordinate multiple cases
• Familiarity with military disability evaluation processes preferred

Key Responsibilities

• Coordinate Medical Evaluation Board (MEB) and Disability Evaluation System (DES) cases
• Assist service members with disability evaluation processes, benefits information, and required documentation
• Coordinate appointments, referrals, and case reviews
• Communicate with military leadership, medical teams, and the VA
• Maintain accurate case records and meet required deadlines

Join a mission-driven team and help those who serve navigate important healthcare and disability processes!

About Spectrum Healthcare Resources

Spectrum Healthcare Resources has more than 35 years of experience providing innovative, high-quality healthcare solutions to federal agencies and military facilities nationwide. We are committed to supporting healthcare professionals and the facilities they serve with dependable, mission-focused solutions.

EOE/Disabled/Veterans

Location : Location

US-SD-Rapid City