Photonics Support Engineer I — Solve, Customize & Travel

Thorlabs; Lafayette (CO); Híbrido; USD 63.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

Life insurance

Generous PTO package

401(k) plan

Tuition reimbursement

Descripción de la vacante

Thorlabs in Lafayette, CO is seeking a Photonics Support Engineer I to provide entry-level technical support for optics, lasers and related systems. You will troubleshoot, reproduce setups in the lab, and guide customers to the best product solutions while collaborating with multiple teams worldwide.

Must be a US citizen for ITAR products. Role includes potential travel to tradeshows and other Thorlabs facilities, with a comprehensive benefits package and a pay range of $63k–$72k per year.

Formación

• Entry-level to 3 years in photonics product and applications support.
• Lab experience with optics, mechanics, lasers and electronics is a plus.
• Clear communication and problem-solving abilities required.

Responsabilidades

• Provide technical support via phone, web chat and email to customers worldwide.
• Collaborate with global support teams to implement best practices.
• Reproduce setups and craft technical solutions in the lab.
• Demonstrate knowledge to assist customers using Thorlabs products.
• Develop custom solutions and assist in product design.
• Attend tradeshows and customer visits to support marketing and sales.

Conocimientos

Photonics support

Lab experience

Optics basics

Educación

Optics degree

Physics degree

Engineering degree

Descripción del empleo

Thorlabs in Lafayette, CO is seeking a Photonics Support Engineer I to provide entry-level technical support for optics, lasers and related systems. You will troubleshoot, reproduce setups in the lab, and guide customers to the best product solutions while collaborating with multiple teams worldwide.

Must be a US citizen for ITAR products. Role includes potential travel to tradeshows and other Thorlabs facilities, with a comprehensive benefits package and a pay range of $63k–$72k per year.