Photonics Solutions Engineer I at Thorlabs

University of Delaware; Newton (NJ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid life insurance

Generous PTO package

401(k) plan

Tuition reimbursement

Job summary

Thorlabs in Newton, NJ is seeking a Photonics Solutions Engineer I to support the sales team with technical expertise. This role involves collaborating with customers to understand their needs and ensuring alignment with internal engineering processes. Candidates must have a Bachelor's degree in optics, physics, or related field, along with 2+ years of experience in optical systems. The estimated salary range is $70,000 - $80,000 annually, and Thorlabs offers a comprehensive benefits package including medical and PTO.

Qualifications

• 2+ years of experience with optics and optical systems.
• Experience in technical sales or applications support is ideal.
• Excellent verbal and written communication skills.

Responsibilities

• Collaborates with sales to provide technical expertise.
• Captures customer requirements for custom requests.
• Ensures solutions align with customer needs.

Skills

Optics and optical systems experience

Technical sales expertise

MS Office Suite proficiency

Organizational skills

Communication skills

Problem-solving ability

Education

Bachelor’s degree in optics, physics or engineering related field

Tools

ERP/MRP systems

CRM software

Job description

Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future. We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture.

The Photonics Solutions Engineer I is a key technical resource responsible for supporting our sales team in our technical sales activities. This role uses their technical expertise to act as a liaison between our customers and our engineering and manufacturing teams. Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.

Responsibilities

• Collaborates as part of a functional team with Field and Inside Sales to provide technical expertise during sales lead qualification and opportunity development.
• Works directly with Thorlabs customers to capture requirements for custom requests, communicate Thorlabs capabilities and technical services.
• Works directly with internal engineering and manufacturing teams to ensure custom solutions are aligned to a customer’s needs.

Requirements

• Must be a US person to work with ITAR products
• 2+ years of experience with optics and optical systems.
• Experience in technical sales or applications support is ideal.
• Bachelor’s degree in optics, physics or engineering related field.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio). Advanced proficiency in Outlook and Excel, ERP/MRP systems or CRM is preferred.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask, be detail oriented, and creatively solve problems, all while under time constraints.
• Willing to constantly learn new technologies, new applications, and new developed products.
• Ability to write and speak English fluently.
• Up to 25% travel to visit customers as well as attend tradeshows.
• Compliance with International Traffic in Arms Regulations (ITAR).

Estimated pay range: $70,000 - $80,000 annually.

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few.