Photography Manager - Miami, FL

CoStar Group, Inc.; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement plan

Paid time off

Tuition reimbursement

On-site fitness center

Job summary

CoStar Group, Inc. is seeking a Photography Manager in Miami, FL to lead a team of 8–10 photographers for the Homes.com and Apartments.com brands. The role involves overseeing operations, ensuring high-quality media production, and providing excellent customer service. Candidates should have a Bachelor's degree and 3–5 years of management experience. Benefits include comprehensive healthcare coverage, a 401(k) plan, and wellness programs. Frequent travel within the region and to Richmond, VA is required.

Qualifications

• 3–5 years of direct operations management of 6+ employees.
• Remote team management experience.
• Flexibility to travel for fieldwork as needed.

Responsibilities

• Lead and manage a team of 8–10 photographers.
• Develop and implement efficient workflows.
• Conduct regular quality audits on all media.
• Maintain high customer satisfaction.

Skills

Communication skills

Operations management

Attention to detail

KPI analysis

Customer service

Education

Bachelor's degree

Tools

Matterport technology

Job description

Photography Manager – Miami, FL

CoStar Group is a leading global provider of commercial and residential real‑estate information, analytics, and online marketplaces. The Photography Manager will lead a dynamic team of 8–10 photographers supporting the Homes.com and Apartments.com brands.

Overview

As a Photography Manager, you will combine leadership, technical expertise, and exceptional customer service to ensure our clients receive top‑notch media for their residential homes, including virtual tours, schematic floor plans, and photography. The role is based in our Miami, FL office and involves frequent regional travel and occasional travel to the Richmond, VA office.

Responsibilities

• Lead and manage a team of 8–10 photographers, providing guidance, support, and feedback to ensure high‑quality performance and adherence to company standards.
• Develop and implement efficient workflows, optimizing output while maintaining quality.
• Conduct regular quality audits on all media to ensure accuracy, completeness, and brand adherence.
• Provide feedback and coaching to photographers as needed.
• Maintain high customer satisfaction by promptly addressing inquiries or concerns and providing exceptional service.
• Review KPI and scorecard performance regularly to identify key improvement areas.
• Coach team members on Matterport technology, scanning techniques, photography, and company procedures to improve skills and performance.
• Serve as primary point of contact for technical issues related to equipment and software, and coordinate with IT support to resolve problems promptly.
• Coordinate appointments and service delivery by working closely with internal teams such as logistics, sales, and customer support.
• Travel frequently within the region and occasionally to the Richmond, VA office.

Qualifications

• Bachelor’s degree from an accredited, not‑for‑profit university or college.
• 3–5 years of direct operations management of 6+ employees, with remote team management experience.
• Exceptional communication skills and the ability to motivate and engage remote teams.
• Strong attention to detail and a commitment to maintaining high quality and accuracy.
• Expertise in analyzing and interpreting KPIs and performance metrics.
• Dedication to delivering outstanding customer service and client satisfaction.
• Flexibility to travel for fieldwork as needed and availability to work evenings or weekends.
• Experience with Matterport technology and 3D scanning techniques is a plus.
• Current and valid driver’s license.

Benefits

• Comprehensive healthcare coverage: medical, vision, dental, prescription drug.
• Life, legal, and supplementary insurance.
• Virtual and in‑person mental health counseling services for individuals and families.
• Commuter and parking benefits.
• 401(k) retirement plan with matching contributions.
• Employee stock purchase plan.
• Paid time off.
• Tuition reimbursement.
• On‑site fitness center or reimbursed fitness center membership, with yoga studio, Peloton, personal training, and group exercise classes (location dependent).
• Access to CoStar Group’s Employee Resource Groups.
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.