Photography Manager - Houston, TX

Visual Lease; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(K) retirement plan

Paid time off

Tuition reimbursement

Job summary

A leading real estate information provider is seeking a Photography Manager in Houston, TX. This role involves managing a team of photographers, ensuring high-quality media production and exceptional customer service. Applicants should have a Bachelor's degree and 3-5 years of operations management experience. This in-office position requires strong communication skills and a commitment to maintaining quality standards. Benefits include comprehensive healthcare coverage, a 401(K) retirement plan, paid time off, and a vibrant work environment.

Qualifications

• 3-5 years of direct operations management experience of a team with 6 or more employees.
• Experience with remote management, motivating and engaging teams.
• Strong attention to detail and commitment to quality standards.

Responsibilities

• Lead and manage a dynamic team of photographers.
• Conduct quality audits on all media for accuracy and brand standards.
• Provide ongoing coaching to team members on photography and technology.

Skills

Operations management

Exceptional communication skills

Analysing KPIs

Education

Bachelor’s degree from an accredited institution

Tools

Matterport technology

Job description

Photography Manager - Houston, TX

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

ABOUT THE ROLE

As a Photographer Manager, you will lead a dynamic team of 8-10 photographers supporting the Homes.com and Apartments.com brands. This role combines leadership, technical expertise and exceptional customer service to ensure our clients receive top-notch media for their residential homes, including virtual tours, schematic floor plans and photography. As a Photography Manager, you will be responsible for ensuring our photographers always meet both appointment deadlines and quality standards. The ideal candidate will possess a keen eye for detail, strong technical skills, and excellent communication abilities to effectively manage remote teams. This role will work closely with clients, sales, logistics and the broader photographer department. This role is an in-office position, within the respective market.

RESPONSIBILITIES

• Lead and manage a team of 8-10 photographers providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards.
• Develop and implement efficient workflows optimizing output while maintaining quality product and service.
• Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards. Provide feedback and coaching to photographers as needed.
• Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process.
• Review KPI and scorecard performance regularly to identify key areas for improvement.
• Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance their skills and performance.
• Serve as the primary point of contact for technical issues related to equipment and software. Troubleshoot problems and coordinate with IT support to resolve issues promptly.
• Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services.
• Frequent travel within your region, and some travel to the Richmond, VA office is required.

QUALIFICATIONS

• Bachelor’s degree from an accredited, not-for-profit University or College
• 3-5 years’ direct operations management of 6+ employees, remote management experience required.
• Exceptional communication skills and ability to motivate and engage remote teams effectively.
• Strong attention to detail and commitment to maintaining high standards of quality and accuracy.
• Expertise in analyzing and interpreting KPIs and performance metrics
• Dedication to delivering outstanding customer service and ensuring client satisfaction.
• Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client’s needs.
• Experience with Matterport technology and 3D scanning techniques is a plus
• Candidates must possess a current and valid driver’s license.

WHAT’S IN IT FOR YOU?

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing