Photography Manager - Dallas, TX

CoStar; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(K) retirement plan

Employee stock purchase plan

Paid time off

Tuition reimbursement

Job summary

CoStar is seeking a Photography Manager based in Dallas, TX, to lead a team of photographers and ensure high-quality media for residential properties. Responsibilities include managing workflows, conducting quality audits, and maintaining customer satisfaction. Ideal candidates will have a Bachelor's degree, 3-5 years of operations management experience, and strong communication skills. CoStar offers comprehensive benefits including healthcare coverage, 401(K), and tuition reimbursement.

Qualifications

• 3-5 years direct operations management of 6+ employees required.
• Exceptional communication skills to engage remote teams effectively.
• Experience with Matterport technology and 3D scanning techniques a plus.

Responsibilities

• Lead and manage a team of photographers, ensuring high-quality output.
• Conduct regular quality audits on all media for accuracy and standards.
• Maintain customer satisfaction by addressing inquiries and concerns.

Skills

Operations management

Exceptional communication

Attention to detail

Customer service

Education

Bachelor’s degree

Tools

Matterport technology

Job description

Photography Manager – Dallas, TX

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings for our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

About the Role

As a Photography Manager, you will lead a dynamic team of 8-10 photographers supporting the Homes.com and Apartments.com brands. This role combines leadership, technical expertise and exceptional customer service to ensure our clients receive top‑notch media for their residential homes, including virtual tours, schematic floor plans and photography. You will be responsible for ensuring our photographers always meet both appointment deadlines and quality standards.

• Lead and manage a team of 8-10 photographers, providing guidance, support, and feedback to ensure high‑quality performance and adherence to company standards.
• Develop and implement efficient workflows optimizing output while maintaining quality product and service.
• Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards. Provide feedback and coaching to photographers as needed.
• Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process.
• Review KPI and scorecard performance regularly to identify key areas for improvement.
• Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance their skills and performance.
• Serve as the primary point of contact for technical issues related to equipment and software. Troubleshoot problems and coordinate with IT support to resolve issues promptly.
• Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services.
• Frequent travel within your region, and some travel to the Richmond, VA office is required.

Qualifications

• Bachelor’s degree from an accredited, not‑for‑profit university or college.
• 3‑5 years’ direct operations management of 6+ employees, remote management experience required.
• Exceptional communication skills and ability to motivate and engage remote teams effectively.
• Strong attention to detail and commitment to maintaining high standards of quality and accuracy.
• Expertise in analyzing and interpreting KPIs and performance metrics.
• Dedication to delivering outstanding customer service and ensuring client satisfaction.
• Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client’s needs.
• Experience with Matterport technology and 3D scanning techniques is a plus.
• Candidates must possess a current and valid driver’s license.

Benefits

• Comprehensive healthcare coverage: medical, vision, dental, prescription drug.
• Life, legal, and supplementary insurance.
• Virtual and in‑person mental health counseling services for individuals and families.
• Commuter and parking benefits.
• 401(K) retirement plan with matching contributions.
• Employee stock purchase plan.
• Paid time off.
• Tuition reimbursement.
• On‑site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Peloton, personal training, group exercise classes.
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups.
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.

Additional Information

We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.