Photo Specialist: Customer Experience & Operations

Walgreens; Rochelle (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and related services such as FedEx and Western Union. You will own the photo department’s inventory, readiness, and appearance, ensuring product availability and efficient checkout operations to meet customer needs.

You will promote photo products, support merchandising efforts, and collaborate with team members to maintain a clean, safe environment while

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prior Walgreens experience is preferred.

Responsibilities

• Engages customers at the photo counter with warmth to provide personalized products and services.
• Models service best practices to deliver a distinctive customer experience.
• Delivers courteous, accurate, and efficient service in the photo department and at checkout.
• Manages inventory, supplies, and organization of the photo department to meet demand.
• Processes photo, online, and web pickup orders and supports related services (FedEx, Western Union).
• Maintains photo equipment and uses store systems to support daily operations.
• Keeps the photo department clean, safe, and well-merchandised and supports merchandising across nearby departments.

Skills

Customer service

Cash handling

Fluent English

Merchandising

Tools

POS system

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and related services such as FedEx and Western Union. You will own the photo department’s inventory, readiness, and appearance, ensuring product availability and efficient checkout operations to meet customer needs.

You will promote photo products, support merchandising efforts, and collaborate with team members to maintain a clean, safe environment while