Photo Specialist — Customer Experience & Operations

Walgreens; Leawood (KS); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens photo department is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, and support customer service transactions such as FedEx and Western Union. You will own the inventory, organization, and operational readiness of the photo department, ensuring product availability and a seamless experience.

You will promote photo products and services, assist customers at checkout, process transactions accurately, and maintain a clean, safe, and

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Deliver courteous, accurate, and efficient service at the photo counter including passport photo services and upsell of photo products and services.
• Process customer transactions accurately including purchases, returns, refunds, exchanges, and rain checks with proper cash handling.
• Own the photo department inventory and supplies, monitor levels, and ensure product availability to meet forecasted demand.
• Fulfill photo, online, and web pickup orders with accuracy and timeliness for a seamless customer experience.
• Provide customer support for services such as FedEx and Western Union while adhering to policies.
• Maintain clean, organized, and safe photo department; support merchandising and seasonal setups.

Skills

Fluent English reading/writing/speaki

Job description

Walgreens photo department is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, and support customer service transactions such as FedEx and Western Union. You will own the inventory, organization, and operational readiness of the photo department, ensuring product availability and a seamless experience.

You will promote photo products and services, assist customers at checkout, process transactions accurately, and maintain a clean, safe, and