Photo Services Specialist

Walgreens; Boston (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens Boston, MA is seeking a Photo Specialist to deliver a distinctive customer experience with expert photo services, digital passport photos, and support for store transactions.

You will own the photo department by maintaining supplies, promoting products, handling checkout transactions and orders, and collaborating with team members to keep the area well merchandised, safe, and welcoming.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months experience in a retail environment (preferred).
• Prior Walgreens experience (preferred).
• We will consider qualified applicants with arrest and conviction records.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, identifying needs to provide personalized products and services.
• Models customer-obsessed behaviors to deliver a distinctive customer experience across the team.
• Delivers courteous, accurate service in the photo department, including digital passport photo services and promotions.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes transactions accurately, including purchases, returns, refunds, and exchanges with cash handling.
• Owns inventory, supplies, organization, and readiness of the photo department and monitors forecasted demand.
• Processes and fulfills photo, online, and web pickup orders with timeliness and accuracy.
• Maintains photo equipment and store systems to support daily operations and troubleshoot issues.
• Keeps the photo department clean, merchandised, safe, and aligned with store standards.
• Supports cross-department merchandising and team development as needed.

Skills

English fluency

Customer service

Retail experience

Walgreens experience

Job description

Walgreens Boston, MA is seeking a Photo Specialist to deliver a distinctive customer experience with expert photo services, digital passport photos, and support for store transactions.

You will own the photo department by maintaining supplies, promoting products, handling checkout transactions and orders, and collaborating with team members to keep the area well merchandised, safe, and welcoming.