Photo Services & Customer Experience Specialist

Walgreens Co.; Leawood (KS); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a Photo Department specialist to deliver expert photo services, including digital passport photos, and to support customer transactions at checkout.

You will own photo department inventory, maintain supplies, and ensure product availability to meet demand, while promoting photo products and services. The role emphasizes accurate transactions, cash handling, merchandising support, and collaboration with team members to maintain a clean, safe, and customer-focused

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining records.
• Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.

Skills

Customer service

English proficiency

Job description

Walgreens Co. is seeking a Photo Department specialist to deliver expert photo services, including digital passport photos, and to support customer transactions at checkout.

You will own photo department inventory, maintain supplies, and ensure product availability to meet demand, while promoting photo products and services. The role emphasizes accurate transactions, cash handling, merchandising support, and collaboration with team members to maintain a clean, safe, and customer-focused