Photo Services & Customer Experience Lead

Walgreens Co.; Palmer Township (PA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

None

Job summary

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the store level.

The role involves owning the photo department's inventory and readiness, promoting photo products, assisting customers at checkout, and collaborating with the team to maintain a clean, safe, and customer-focused environment while achieving business goals.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Six months of retail experience preferred.

Responsibilities

• Engage customers at the photo counter with warmth and proactivity; identify needs to provide personalized products and services.
• Maintain inventory, organization, and readiness of the photo department; monitor stock and ensure product availability.
• Process transactions accurately at checkout, including purchases, returns, refunds, and exchanges; follow cash handling procedures.
• Support merchandising initiatives and keep the photo department clean, safe, and well-merchandised.
• Collaborate with team members and cross-train staff to cover shifts and maintain operations.

Skills

Fluent English

Customer service

Education

Six months retail experience

Job description

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions at the store level.

The role involves owning the photo department's inventory and readiness, promoting photo products, assisting customers at checkout, and collaborating with the team to maintain a clean, safe, and customer-focused environment while achieving business goals.