Photo Services & Customer Experience Specialist

Walgreens; Wentzville (MO); On-site; USD 15,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Department Associate to deliver expert photo services, including digital passport photos, and support for customer service transactions at checkout. You will own the photo department’s inventory, keep supplies stocked, and ensure product availability to meet customer needs.

The role also involves promoting photo products and assisting at registers. You will collaborate with team members to maintain a clean, safe, and customer-focused environment while supporting

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining photo expense, raw material, and supply inventory.
• Supports cross-training and development of store team members on photo department operations and services to ensure adequate coverage.

Skills

English fluency

Retail experience

Walgreens experience

Job description

Walgreens is seeking a Photo Department Associate to deliver expert photo services, including digital passport photos, and support for customer service transactions at checkout. You will own the photo department’s inventory, keep supplies stocked, and ensure product availability to meet customer needs.

The role also involves promoting photo products and assisting at registers. You will collaborate with team members to maintain a clean, safe, and customer-focused environment while supporting