Photo Services & Customer Experience Lead

Walgreens; Great Falls (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, digital passport photos, and support for customer service transactions. You will own the photo department's inventory, organization, and readiness, ensuring product availability and high service standards.

The role involves assisting customers at checkout, promoting photo products, processing transactions, and supporting related services like FedEx and Western Union.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Engages customers at the photo counter with warmth and purpose.
• Manages checkout transactions accurately and assists with photos and services.
• Maintains photo department inventory and organization.
• Supports FedEx, Western Union, and order fulfillment services.
• Keeps department clean, safe, and merchandised.

Skills

Customer service

Cash handling

Retail experience

Tools

POS systems

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience by providing expert photo services, digital passport photos, and support for customer service transactions. You will own the photo department's inventory, organization, and readiness, ensuring product availability and high service standards.

The role involves assisting customers at checkout, promoting photo products, processing transactions, and supporting related services like FedEx and Western Union.