Photo Center Specialist — Customer Experience & Operations

Walgreens; Urbandale (IA); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience in our photo department. You will handle digital passport photos, in-store pickup orders, and support service transactions including FedEx and Western Union, while promoting photo products and services.

You will own the department's inventory, keep supplies stocked, and ensure accurate cash handling and checkout accuracy, contributing to a safe, clean, and inviting store environment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.

Responsibilities

• Greet customers at the photo counter and provide personalized service.
• Process transactions including purchases, returns, refunds, and exchanges.
• Manage photo department inventory and supplies to forecast three-week demand.
• Support FedEx, Western Union, and online order fulfillment services.
• Maintain clean, safe, and well-merchandised photo department.
• Assist with merchandising and cross-training of team members.

Skills

Customer service

Cash handling

Inventory management

Merchandising

Team collaboration

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience in our photo department. You will handle digital passport photos, in-store pickup orders, and support service transactions including FedEx and Western Union, while promoting photo products and services.

You will own the department's inventory, keep supplies stocked, and ensure accurate cash handling and checkout accuracy, contributing to a safe, clean, and inviting store environment.