Photo Services Specialist — Customer Experience & Ops

Walgreens; Spring Grove (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience with expert photo services, digital passport photos, and support for transactions including FedEx and Western Union. You will manage the photo department inventory, keep supplies stocked, and ensure product availability to meet customer needs.

You will assist customers at checkout, promote photo products, and collaborate with teammates to maintain a clean, safe, and customer-focused environment while

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose, greeting and assisting to meet needs.
• Models customer-obsessed behaviors and service practices to deliver a distinctive experience.
• Delivers courteous, accurate service in the photo department, including passport photo services and product promotions.
• Processes transactions accurately, including purchases, returns, refunds, and exchanges with cash handling.
• Owns inventory, supplies, organization, and readiness of the photo department.
• Maintains clean, safe, well-merchandised department and supports merchandising initiatives.

Skills

Customer service

Communication

Teamwork

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience with expert photo services, digital passport photos, and support for transactions including FedEx and Western Union. You will manage the photo department inventory, keep supplies stocked, and ensure product availability to meet customer needs.

You will assist customers at checkout, promote photo products, and collaborate with teammates to maintain a clean, safe, and customer-focused environment while