Phone Triage RN — Flexible Schedule & Generous PTO

Hospice of the Valley; Phoenix (AZ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Supportive work environment

Competitive wages

Generous Paid Time Off

Flexible schedules

Job summary

Hospice of the Valley is seeking a Phone RN to triage calls from patients, families and caregivers, delivering medical and emotional interventions for symptom management, coordinating visit nurses on shift, and serving as a member of the interdisciplinary care team from our Phoenix office.

Based out of our Central Clinical office in Phoenix, this role emphasizes telephone-based scope of practice, documentation, teamwork and a commitment to compassionate, patient-centered care.

Qualifications

• Graduate of accredited school of nursing.
• Minimum one year of recent experience in medical, surgical or critical care as a professional nurse.
• Strong clinical assessment skills.
• Excellent communication and interpersonal skills.
• Solution-driven, creative problem solving skills.
• Minimum two years of recent experience in medical, surgical or critical care nursing.

Responsibilities

• Develops therapeutic relationships.
• Manages phone calls effectively and efficiently.
• Processes timely and accurate patient status reports.
• Collaborates in providing patient care.
• Creates timely and accurate documentation.
• Utilizes resources effectively and efficiently.
• Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Skills

Excellent communication

Interpersonal skills

Time management

Problem solving

Education

Graduate of accredited nursing program

Job description

Hospice of the Valley is seeking a Phone RN to triage calls from patients, families and caregivers, delivering medical and emotional interventions for symptom management, coordinating visit nurses on shift, and serving as a member of the interdisciplinary care team from our Phoenix office.

Based out of our Central Clinical office in Phoenix, this role emphasizes telephone-based scope of practice, documentation, teamwork and a commitment to compassionate, patient-centered care.