Phone Technician - Secret clearance

General Dynamics Information Technology, Inc.; Arlington (VA); Hybrid; USD 47,000 - 56,000; Full time

Job summary

General Dynamics Information Technology, Inc. is hiring a Phone Technician to support the JSP ETM - NG program at the Pentagon in Arlington, VA. The role focuses on installing, configuring, and troubleshooting phones and network connectivity for NCR customers, with on-site client engagement.

Candidates should have 3+ years of related experience, an Associates degree or equivalent in a technical discipline, and the ability to obtain an active Secret clearance. US citizenship is required.

Qualifications

• 3+ years of related experience in phone/telecom roles.
• Associates degree or equivalent in a related technical discipline.
• Ability to obtain an Active Secret Clearance; Interim Secret possession required.
• US Citizenship required.

Responsibilities

• Install, configure, and troubleshoot phones and network connectivity for customers in the NCR.
• Plan network installations using manuals and technical specifications.
• Document adds, moves, and changes to system configuration per client standards.
• Terminate and test new cables to ensure proper operation.
• Test circuits and components to isolate malfunctions using test meters.
• Configure and deploy phones; assist with customer training and device preferences.

Skills

Phone services

Telecommunication systems

Telecommunication technologies

Education

Associates degree in a related technical discipline

Job description

Type of Requisition

Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Network and Telecommunications Job Qualifications: Skills: Phone Services, Telecommunication Systems, Telecommunication Technologies Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes

Job Description

Phone Technician Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician III for a career where your growth is just as important as the mission you support. MEANINGFUL WORK AND PERSONAL IMPACT As a Phone Technician, the work you’ll do at GDIT will be impactful to the mission at the Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA. Install, configure, and troubleshoot phones and network connectivity for customers in the National Capital Region (NCR). Meet clients with professional demeanor Plans network installations by using manuals and technical specification Documents adds, moves, and changes to system configuration using client documentation standards Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order Test circuits and components to isolate malfunctioning systems by using test meters Configure and deploy phones Meet with clients to assist with customer's training and configuration preferences for end devices Work with Remedy Ticketing System to track adds, moves, and changes Receive Equipment/Material delivered for our VoIP Team and Engineers Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery Install phone firmware Inventory Voice Team supplies Receive bad phones from customers from different location, return to warehouse and ready them for return Transports equipment between warehouse and customer site

WHAT YOU’LL NEED TO SUCCEED

Bring your telecommunications expertise along with a drive for innovation to GDIT. The Phone Technician must have: Education: 3 yrs experience and an Associates Degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience. Technical skills: Security clearance level: Ability to obtain an Active Secret Clearance Role requirements: Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Hourly Rate

The likely hourly rate for this position is between $33.97 - $41.47. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Working Hours and Travel

Scheduled Weekly Hours: 40

Travel Required: 25-50%

Telecommuting Options: Onsite

Work Location: USA VA Arlington

Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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