Phone Shop Customer Advisor - Flexible Hours

Tesco; Boston (MA); On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Holiday entitlement (20–22 days)

Staff discount

wellbeing services

Life insurance & pension

Flexible working

Uniform provided

Job summary

Tesco’s Phone Shop is seeking a friendly colleague to deliver excellent customer service while helping customers choose mobile products and services. You’ll support store routines and tech queries, with shifts scheduled within visiting hours and a minimum weekly guaranteed hours commitment.

You'll enjoy benefits like holiday entitlement, staff discounts, wellbeing services, and a pension with employer contributions.

Qualifications

• A passion for delivering great service.
• Greeting every customer with a smile and pride in helping them find the right mobile products.
• The initiative to make the right decisions for customers and support with a contract setup.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

Job description

Tesco’s Phone Shop is seeking a friendly colleague to deliver excellent customer service while helping customers choose mobile products and services. You’ll support store routines and tech queries, with shifts scheduled within visiting hours and a minimum weekly guaranteed hours commitment.

You'll enjoy benefits like holiday entitlement, staff discounts, wellbeing services, and a pension with employer contributions.