Team Support - Burnham-On-Sea Superstore

Tesco; Seattle (WA); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Discounts, shares & cycle-to-work

Uniform provided

Job summary

Tesco is seeking a Store Team Support to deliver thoughtful customer service, support the team, and uphold our standards of inclusivity and service. You’ll engage customers across channels, communicate clearly, and help keep the store operating smoothly.

This role offers flexible hours, a supportive team environment, and development opportunities within Tesco stores as part of our commitment to customers and communities.

Qualifications

• Experience delivering thoughtful customer service.
• Ability to lead the team in the Manager’s absence.
• Strong communication across a range of channels.

Responsibilities

• Delivering thoughtful, consistent customer service and setting a strong example for the team.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Communicating clearly through a variety of methods to keep the team informed and aligned.
• Confidently leading the team in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Motivating and inspiring colleagues to exceed expectations.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Customer service

Team leadership

Communication

Adaptability

Job description

About the role

### Availability Window
Days From time To time Sun 10:00:00 17:30:00 Mon 16:30:00 22:00:00 Tue 12:00:00 17:45:00 Wed 06:15:00 12:00:00 Sat 06:00:00 22:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Team Support pay starts at £15.14 per hour, rising to £16.41 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
• Uniform provided, plus policies to support you through life’s key moments

You will be responsible for

• Delivering thoughtful, consistent customer service and setting a strong example for the team
• Building positive, inclusive relationships that help colleagues perform at their best
• Communicating clearly through a variety of methods to keep the team informed and aligned
• Confidently leading the team in the Manager’s absence
• Making balanced, flexible decisions and adapting well to change
• Motivating and inspiring colleagues to exceed expectations
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day

You will need

• Be a strong role model by delivering thoughtful customer service and ensuring every customer’s needs are met
• Build positive, long‑lasting relationships to create an inclusive, supportive team environment
• Communicate clearly using a range of methods to keep colleagues informed and aligned
• Motivate and inspire the team to deliver outstanding results

About us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .