Customer Service Store Colleague — Flexible Hours & Benefits

Tesco; Stratford (CT); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible work

Clubcard discounts

Wellbeing services

Life cover & pension

Discounts & shares

Uniform provided

Colleague networks

Job summary

Tesco is seeking a flexible and vibrant colleague to join our store team. This role focuses on delivering exceptional customer service, building rapport with shoppers, and working across service, picking and replenishment areas as needed.

You will apply training to keep everyone safe, serve customers brilliantly and support store operations with a positive, proactive attitude. We welcome applicants over 18 and offer opportunities for flexible hours, development, and being part of a diverse team

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Take initiative and make decisions that are right for customers.
• Work well within a team and communicate openly with others.
• Be on time, well presented and a brand ambassador.

Responsibilities

• Knowing customers and serving them with passion and pride.
• Being passionate and knowledgeable about products and services in store.
• Working across service, picking and replenishment areas as required.
• Applying training to work safely and effectively.
• Making decisions that benefit customers and meet needs in-store.
• Participating in seasonal, community and charity events.
• Understanding store performance and contributing to service, sales, waste reduction and profitability.
• Handling products with care to maintain quality and condition.
• Upholding Tesco policies and values and making customers feel welcome.
• Occasionally assisting with deliveries to the store.

Skills

Customer service

Teamwork

Decision making

Punctuality

Brand ambassador

Job description

Tesco is seeking a flexible and vibrant colleague to join our store team. This role focuses on delivering exceptional customer service, building rapport with shoppers, and working across service, picking and replenishment areas as needed.

You will apply training to keep everyone safe, serve customers brilliantly and support store operations with a positive, proactive attitude. We welcome applicants over 18 and offer opportunities for flexible hours, development, and being part of a diverse team