Phone Representative: Outbound Calling & Customer Care

Home Energy Pros; Fort Wayne (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Job summary

A local home improvement company in Fort Wayne, IN, is hiring a Phone Representative. In this full-time role, you will make outbound calls to customers, schedule appointments, and deliver excellent customer service. Ideal candidates should have a friendly attitude and strong communication skills. Previous customer service experience is preferred but not mandatory. Join our team and help homeowners improve their living spaces!

Qualifications

• Previous phone or customer service experience preferred, but not required.

Responsibilities

• Make outbound calls to potential and existing customers.
• Schedule appointments and follow up with leads.
• Provide excellent customer service and answer inquiries.
• Keep detailed records of calls and appointments.

Skills

Strong verbal communication skills

Friendly, positive attitude

Reliable and self-motivated

Job description

A local home improvement company in Fort Wayne, IN, is hiring a Phone Representative. In this full-time role, you will make outbound calls to customers, schedule appointments, and deliver excellent customer service. Ideal candidates should have a friendly attitude and strong communication skills. Previous customer service experience is preferred but not mandatory. Join our team and help homeowners improve their living spaces!