Homeowner Call Center Rep - $700-1,200/wk + Training

Luxury Bath; Fort Wayne (IN); On-site; USD 32,000 - 55,000; Full time

Benefits offered by this job

Paid training

Ongoing support

Career growth opportunities

Team environment

Job summary

One & Done Bath Solutions – Fort Wayne, IN is seeking a Call Center Representative to join our Fort Wayne market. You will contact homeowners by phone, qualify leads, schedule free in-home consultations, and provide exceptional customer service throughout the process.

This is a full-time role with a weekly pay range of $700–$1,200 based on performance. Paid training and ongoing support help you grow with the company and assist homeowners in improving their living spaces.

Qualifications

• Excellent customer service and communication skills.
• Previous experience in call center, telemarketing, sales, marketing, or appointment setting preferred.
• Ability to confidently speak with homeowners and build rapport over the phone.
• Strong organizational skills and attention to detail.

Responsibilities

• Make outbound calls to homeowners and respond to inbound leads from advertising campaigns.
• Deliver professional scripted presentations to potential customers.
• Adjust conversations based on homeowner needs and interests.
• Answer homeowner questions and handle objections effectively.
• Qualify leads and gather homeowner information, including name, address, and contact details.
• Schedule appointments for free consultations with sales representatives.
• Enter and update lead information accurately in company systems.
• Maintain detailed notes regarding customer conversations.
• Confirm scheduled appointments with homeowners and sales representatives.
• Perform quality control and follow-up calls.
• Maintain reports and track appointment activity.
• Provide a positive customer experience during every interaction.

Skills

Customer service

Communication

Sales oriented

Organizational skills

Job description

One & Done Bath Solutions – Fort Wayne, IN is seeking a Call Center Representative to join our Fort Wayne market. You will contact homeowners by phone, qualify leads, schedule free in-home consultations, and provide exceptional customer service throughout the process.

This is a full-time role with a weekly pay range of $700–$1,200 based on performance. Paid training and ongoing support help you grow with the company and assist homeowners in improving their living spaces.