Phone Payment Specialist – Entry Level

NRG Energy; Lindon (UT); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Lunch on site

Paid holidays

Discounts for employees

Health clinic on site

Medical/dental/vision/life coverage

401(k) + employer match

Employee resource groups

Job summary

NRG Energy's Vivint Smart Home unit in Lindon, UT is hiring an entry-level Customer Payment Representative to support the Inside Sales team by processing payments over the phone and handling inbound transfers with a positive, helpful approach.

Starting pay is $14.50 per hour, with potential bonuses and a $0.50 raise for bilingual Spanish/English speakers; this on-site role emphasizes customer service, learning Vivint systems, and understanding the sales process.

Qualifications

• Must be able to work on-site at Lindon office
• Completed High School Education, GED, or equivalent
• Must be at least 18 years of age
• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
• Computer literate
• Desire to engage customers in an upbeat, helpful manner

Responsibilities

• Assist Inside Sales by processing payments over the phone
• Handle inbound transfers and provide world-class customer service
• Learn about Vivint systems and the sales process

Skills

Customer service

Computer literate

Positive attitude

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

NRG Energy's Vivint Smart Home unit in Lindon, UT is hiring an entry-level Customer Payment Representative to support the Inside Sales team by processing payments over the phone and handling inbound transfers with a positive, helpful approach.

Starting pay is $14.50 per hour, with potential bonuses and a $0.50 raise for bilingual Spanish/English speakers; this on-site role emphasizes customer service, learning Vivint systems, and understanding the sales process.