Phone Operator - Multi-Call Support & Customer Service

Personal Telephone Answering Service; San Jose (CA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Competitive Compensation

Great Work Environment

Descripción de la vacante

Personal Telephone Answering Service in San Jose, CA seeks a Telephone Operator to handle incoming calls, answer questions, and route calls to the right departments. You will verify information, update records, and maintain detailed notes on conversations while staying friendly under pressure.

Prioritize accuracy and customer service in a fast-paced environment. The ideal candidate will manage multiple calls, document essentials, and provide reliable support to callers and staff.

Formación

• Excellent customer service skills.
• Strong organizational skills.
• Familiarity with computer phone systems helpful.

Responsabilidades

• Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
• Juggle multiple callers and phone lines while maintaining a positive attitude
• Keep notes on important callers and information
• Take messages, as needed

Conocimientos

Customer service

Organization

Phone systems

Herramientas

Phone systems

Descripción del empleo

Personal Telephone Answering Service in San Jose, CA seeks a Telephone Operator to handle incoming calls, answer questions, and route calls to the right departments. You will verify information, update records, and maintain detailed notes on conversations while staying friendly under pressure.

Prioritize accuracy and customer service in a fast-paced environment. The ideal candidate will manage multiple calls, document essentials, and provide reliable support to callers and staff.