Phone-Based Sales Support & Retention Specialist

Complete Family Protection; Lehi (UT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Job summary

The Juris Agency in Lehi, Utah is seeking a motivated Sales Support Representative to support our sales team, retain clients, identify cross-selling opportunities, and generate referrals. This phone-based role emphasizes excellent customer service and direct customer engagement.

Salary includes base pay plus commissions, with a total annual starting pay of $60,000. There is potential to advance into leadership as we grow.

Qualifications

• Experience in customer service or sales roles is a plus.
• Ability to work well in a team and manage multiple tasks.
• Proactive problem-solving with a results-focused mindset.

Responsibilities

• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Onboarding customers by reviewing their new policy details.
• Saving customers that want to cancel.
• Fixing issues with customer applications.
• Participate in training sessions to enhance product knowledge and improve sales techniques.

Skills

Customer service

Communication

Teamwork

Multitasking

Phone-based outreach

Tools

CRM software

Collaboration tools

Job description

The Juris Agency in Lehi, Utah is seeking a motivated Sales Support Representative to support our sales team, retain clients, identify cross-selling opportunities, and generate referrals. This phone-based role emphasizes excellent customer service and direct customer engagement.

Salary includes base pay plus commissions, with a total annual starting pay of $60,000. There is potential to advance into leadership as we grow.