Phone-Based RN: Care & Triage Specialist

Jobtome; Benton City (MO); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

PTO and holidays

Job summary

Miramar Health Center in Kennewick, WA is seeking a Service Center Registered Nurse for a primarily phone-based role. The position is 40 hours per week, standard hours Monday–Friday, with EPIC EMR used for documentation and care coordination.

The role emphasizes triage, patient education, and collaboration with MDs and staff to support comprehensive, compassionate care. A WA RN license with dual WA/OR licensure within 120 days is required.

Qualifications

• Associate degree or higher in nursing. WA RN license active.
• Dual WA/OR licensure within 120 days post-hire.
• BCLS within 90 days; ACLS/PALS preferred.

Responsibilities

• Provide care during patient visits and obtain health histories.
• Perform phone triage to determine next steps and follow-up care.
• Document health history, assessments, and medications in EPIC EMR.
• Assist providers during diagnostic procedures and treatments.
• Perform IV starts when ordered and explain procedures to patients.
• Educate patients on medications, usage, and potential side effects.
• Collaborate with providers to develop and implement care plans.
• Support patient flow and coordination with ancillary staff.

Skills

Phone triage

Patient assessment

Spanish bilingual (preferred)

Education

Associate degree or higher in Nursing

BSN preferred

Tools

EPIC EMR

BCLS

ACLS/PALS preferred

Job description

Miramar Health Center in Kennewick, WA is seeking a Service Center Registered Nurse for a primarily phone-based role. The position is 40 hours per week, standard hours Monday–Friday, with EPIC EMR used for documentation and care coordination.

The role emphasizes triage, patient education, and collaboration with MDs and staff to support comprehensive, compassionate care. A WA RN license with dual WA/OR licensure within 120 days is required.