Phone-Based RN: Care & Triage Advocate

Jobtome; Kennewick (WA); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

100% employer-paid health insurance

Profit sharing & 403(b) retirement

Generous PTO & holidays

Loan repayment assistance eligibility

Job summary

Miramar Health Center in Kennewick, WA is hiring a Service Center Registered Nurse. This role is primarily phone-based, with no hands-on patient care, and operates 8:00 am - 5:00 pm, Monday through Friday.

Responsibilities include triage, history taking, care coordination, and documentation in EPIC EMR. Requires WA RN license and potential WA/OR licensure within 120 days; bilingual Spanish preferred with differential pay and bonus opportunities.

Qualifications

• Associate's Degree or higher in Nursing.
• BSN preferred.
• 1 year of outpatient or clinical RN experience is preferred.
• Active WA RN license.
• Dual Washington/Oregon licensure required within 120 days.
• Nurse Licensure Compact (NLC) details on onboarding and relocation.

Responsibilities

• Provides care during patient visits, discussing chief complaint and obtaining vital signs and complete health history.
• Develops a baseline physical assessment.
• Performs phone triage with patients to determine chief complaint and next steps.
• Documents health history and notes in EPIC EMR.
• Assists providers in diagnostic procedures and treatments.
• Performs IV starts when ordered and informs patient about procedure details.
• Explains medications, side effects, and obtains consent.
• Collaborates with providers on patient care plans and referrals.
• Coordinates with staff to maintain smooth patient flow.

Skills

Phone triage

Clinical nursing

Patient education

Care coordination

Bilingual Spanish (preferred)

Education

Associate's Degree or higher in Nursing

BSN preferred

Tools

EPIC EMR

Job description

Miramar Health Center in Kennewick, WA is hiring a Service Center Registered Nurse. This role is primarily phone-based, with no hands-on patient care, and operates 8:00 am - 5:00 pm, Monday through Friday.

Responsibilities include triage, history taking, care coordination, and documentation in EPIC EMR. Requires WA RN license and potential WA/OR licensure within 120 days; bilingual Spanish preferred with differential pay and bonus opportunities.