Phone-Based RN: Triage & Care Coordination

Jobtome; West Richland (WA); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Hiring/Retention Bonus

100% employer-paid health insurance

Profit sharing & 403(b) retirement

Generous PTO and holidays

Job summary

Miramar Health Center in Kennewick, WA is seeking a Service Center Registered Nurse for a primarily phone-based role. This full-time position uses the EPIC EMR and offers $41.68–$51.05 per hour DOE, plus a bilingual differential for Spanish-speaking staff.

You'll triage calls, collect histories, support providers, and educate patients while helping to coordinate care and referrals. The organization provides strong benefits, loan repayment options, and a mission-driven team dedicated to community

Qualifications

• Active WA RN license required or pending licensure in WA
• Dual Washington/Oregon licensure within 120 days
• BCLS within 90 days of hire; ACLS/PALS preferred

Responsibilities

• Provides care during patient visits, discussing chief complaint and obtaining vital signs and complete health history for the patient
• Develops a baseline physical assessment
• Performs phone triage with patients to determine chief complaint and assessment of next steps and follow up care needed
• Documents health history, assessments, actions and medications in the Electronic Medical Record (EMR) system
• Assists providers in diagnostic procedures and treatments
• Performs IV starts when ordered and provides information to patient regarding the procedure
• Communicates with patient to collect information on allergies and preexisting conditions
• Collaborates with providers in developing patient plan of care and coordinating referrals
• Initiates follow-up care plan as needed
• Maintains smooth patient flow with ancillary staff

Skills

Bilingual Spanish

Phone communication

Education

Associate's Degree or higher in Nursing

Bachelor of Science in Nursing preferred

Tools

EPIC EMR

Job description

Miramar Health Center in Kennewick, WA is seeking a Service Center Registered Nurse for a primarily phone-based role. This full-time position uses the EPIC EMR and offers $41.68–$51.05 per hour DOE, plus a bilingual differential for Spanish-speaking staff.

You'll triage calls, collect histories, support providers, and educate patients while helping to coordinate care and referrals. The organization provides strong benefits, loan repayment options, and a mission-driven team dedicated to community