Phone-Based Cannabis Customer Care Advocate

Jushi; Bloomington (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid Time Off

Job summary

A cannabis industry leader in Illinois is seeking a Customer Care Consultant dedicated to exceptional customer service and patient engagement. The selected candidate will handle day-to-day customer support via phone and ensure compliance with industry regulations. Responsibilities include providing service, conducting store tours, and maintaining store organization. The ideal candidate has strong communication skills and a high school diploma, with preference given to bilingual individuals. Competitive benefits are offered.

Qualifications

• High School diploma or GED required.
• Bilingual in Spanish preferred.
• Excellent computer and reasoning skills.
• Strong phone multi-tasking skills.

Responsibilities

• Provide outstanding customer service to patrons.
• Conduct day-to-day customer phone support.
• Lead tours of the sales floor and make product recommendations.
• Maintain cleanliness and organization of the store.

Skills

Customer service skills

Communication skills

Multi-tasking abilities

Bilingual in Spanish

Education

High School diploma or GED

Associate or Bachelor’s degree

Job description

A cannabis industry leader in Illinois is seeking a Customer Care Consultant dedicated to exceptional customer service and patient engagement. The selected candidate will handle day-to-day customer support via phone and ensure compliance with industry regulations. Responsibilities include providing service, conducting store tours, and maintaining store organization. The ideal candidate has strong communication skills and a high school diploma, with preference given to bilingual individuals. Competitive benefits are offered.