Phoenix, AZ Compliance Specialist (recruitment ad)

Fountain; Phoenix (AZ); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Paid training/onboarding

Career advancement opportunities

Inclusive work environment

Job summary

Fountain is looking for a Compliance Specialist in Phoenix, AZ. The ideal candidate will have at least 2 years of experience in compliance or related fields, with strong attention to detail and organizational skills. Responsibilities include conducting quality assurance reviews, ensuring compliance records are maintained, and supporting driver offboarding activities. Candidates must have a high school diploma and at least 1 year of remote work experience. This is a full-time permanent position offering a competitive hourly wage.

Qualifications

• At least 2 years of experience in compliance, onboarding, or a related field.
• Strong ability to identify missing or inconsistent information.
• At least 1 year of remote work experience.

Responsibilities

• Conduct quality assurance reviews of approved driver files.
• Ensure compliance records are properly stored and maintained.
• Verify that evidence and supporting documentation is properly collected.

Skills

Attention to detail

Organizational skills

Strong communication skills

Confidentiality

Ability to navigate multiple systems

Education

High school diploma or GED

Tools

Fountain

Job description

Phoenix, AZ Compliance Specialist (recruitment ad)

Address: Phoenix, AZ, US

Compensation: $22.00 - $23.00/hour

Schedule: Full time

Job Type: Permanent

Description: We are seeking a persistent, organized, detail-oriented, and values-driven professional to join our team as a temporary Compliance Specialist. This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.

Benefits

• Paid training/onboarding
• Great potential for career advancement
• Work in an inclusive, caring, and values-driven environment
• Make a critical difference for children, families, and educators
• Weekly hours: 40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)
• Shift: 13:00 - 22:00 EST (12:00 - 21:00 CST, 11:00 - 20:00 MST, 10:00 - 19:00 PST)

Success Profile

• Inspired by our mission and values
• Able to exhibit our comprehensive-level company competencies
• Comfortable working in a fast-paced and ever-changing environment
• Comfortable navigating multiple technological platforms, systems, and data sources
• Highly detail-oriented with a strong focus on accuracy and documentation quality
• Comfortable handling confidential and sensitive information with professionalism
• Strong in follow-through, organization, and administrative consistency
• Comfortable identifying missing, inconsistent, or incomplete information and proactively following up for resolution
• Comfortable conducting high-volume phone calls, texts, and administrative outreach
• Able to balance repetitive process work while maintaining a high level of accuracy and attention to detail

Responsibilities

• Conduct quality assurance (QA) reviews of approved driver files to ensure documentation is complete, accurate, and compliant
• Ensure compliance records are properly stored, maintained, and retained according to company policies and retention requirements
• Perform quality control reviews of incident and accident documentation and follow up on missing, conflicting, or incomplete information
• Verify that applicable evidence and supporting documentation related to incidents has been properly collected and documented
• Review ongoing monitoring alerts and ensure appropriate escalation and documentation occurs
• Support compliance-related driver offboarding activities, including records updates and unenrollment from monitoring systems
• Conduct outreach to eligible former drivers to support rehire and retention efforts
• Facilitate virtual trainings for new and returning drivers as needed
• Respond to compliance-related inquiries and elevate issues when appropriate
• Collaborate cross-functionally with Compliance, Operations, Recruitment, and Onboarding teams
• Perform other duties as assigned

Qualifications

• At least 2 years of experience in compliance, onboarding, operations, administrative support, quality assurance, or a related field
• Strong attention to detail and ability to identify missing or inconsistent information
• Strong organizational, documentation, and follow-up skills
• Comfortable handling confidential and sensitive information
• Comfortable conducting high-volume calls, texts, and administrative outreach
• Ability to navigate multiple systems, spreadsheets, and platforms simultaneously
• Strong written and verbal communication skills
• Comfortable working in a fast-paced and evolving environment
• At least 1 year of remote work experience
• High school diploma or GED
• Laptop with working camera and microphone

Preferred Qualifications

• Experience working with Fountain
• Experience in transportation, safety, compliance, onboarding, or records management
• Experience working with Fountain or similar systems