Portland, OR (CC - recruitment ad)

Fountain; Portland (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid training/onboarding

Career advancement opportunities

Inclusive and caring work environment

Job summary

A community-focused organization in Portland, Oregon, is looking for a Compliance Coordinator to manage and support training schedules for drivers. The ideal candidate will have strong communication skills, at least 2 years of call experience, and a high school diploma. This position involves a mix of administrative duties and direct communication, requiring reliability and professionalism. Enjoy benefits such as paid training and opportunities for career advancement in a caring work environment.

Qualifications

• Proficient in reading, writing, and speaking English.
• Over 2 years of high-volume call experience.
• At least 1 year of customer service and administrative experience.

Responsibilities

• Schedule training for drivers.
• Monitor drivers’ status and update files.
• Conduct daily calls and texts.
• Become certified to teach certain trainings.
• Manage equipment inventory.

Skills

Proficient English communication skills

Reliability

Comfortable with technology

Professional demeanor

Education

High school diploma or GED

Job description

We are seeking a reliable, tenacious, and values-driven professional to join our team as a Compliance Coordinator. This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.

What’s in it for you (benefits will vary if not hired for full-time permanent):

• Paid training/onboarding
• Great potential for career advancement
• Work in an inclusive, caring, and values-driven environment
• Make a critical difference for children, families, and educators

Weekly hours: 40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)

Shift: 11:00 - 20:00 EST (10:00 - 19:00 CST, 09:00 - 18:00 MST, 08:00 - 17:00 PST)

Travel required: 30% of the time

The successful applicant will be:

• Inspired by our mission and values
• Able to exhibit our fundamental company competencies (review by clicking here)
• Comfortable with ambiguity and an ever-changing environment
• Comfortable presenting in front of a group
• Comfortable with offering support while also holding drivers accountable to policy, procedures and safety standards
• Comfortable navigate multiple technology platforms and systems.
• Reliable
• Professional
• Able to handle documents and information confidentiality

What you will do:

• Schedule drivers for any district-specific or ongoing training
• Monitor and maintain drivers’ status as kid-ready and update files accordingly
• Conduct a high volume of daily phone calls and text messages
• Become certified to teach and facilitate certain trainings (ie: training on policies, defensive driving etc.)
• Manage and track equipment inventory
• Support on the ground OCA duties when needed
• Perform other duties as assigned

Required Qualifications:

• Read, write, and speak English at a proficient level
• At least 18 years old
• Have a printer
• Have a reliable internet connection
• Access to computer and printer
• Have a minimum of a high school diploma or GED
• Have at least 2 years of high-volume call experience
• Have at least 1 year of experience in a customer service role and an administrative role