Phlebotomy Training: Donor Care Specialist

American Red Cross; Durham (NC); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

PTO

Job summary

American Red Cross in Durham, NC is seeking a phlebotomy-trained team member to support blood collection at local sites. No prior medical experience required; paid training provided.

You will engage donors, ensure a welcoming environment, and follow safety procedures to deliver lifesaving blood donations. The role offers a union-represented position with a variable schedule, including early mornings, evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights and adapt to long, irregular hours.
• Basic computer skills are required; proficient with Microsoft Office applications.

Responsibilities

• Take time to personally connect with donors and explain the impact of their donation.
• Collaborate with teammates to create a welcoming environment for donors.
• Be detail oriented to ensure blood meets goals, regulatory requirements, and can be transfused safely.
• May drive Red Cross vehicles and set up/tear down equipment at donation sites; minimum height of 60 inches may be required.

Skills

Customer service

Verbal communication

Driving (valid license)

Microsoft Office

Field work

Education

High school diploma

Tools

Microsoft Office Suite

Job description

American Red Cross in Durham, NC is seeking a phlebotomy-trained team member to support blood collection at local sites. No prior medical experience required; paid training provided.

You will engage donors, ensure a welcoming environment, and follow safety procedures to deliver lifesaving blood donations. The role offers a union-represented position with a variable schedule, including early mornings, evenings, weekends, and holidays.