Phlebotomy Team Lead — Lab Operations & Training

Mayo Foundation for Medical Education and Research; Phoenix (AZ); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision plan

Pre-tax savings

Retirement plan

Job summary

Mayo Clinic is seeking a Team Lead-Lab Support Services in Phoenix to lead and coordinate a wide range of lab duties, including phlebotomy, specimen processing, and call center operations.

The role requires leadership, solid organizational and communication skills, and the ability to work both independently and within a team to assure age-appropriate care and adherence to SOPs. Visa sponsorship is not available.

Qualifications

• High School diploma or GED required.
• Minimum of 4 years of clinical lab experience or an Associate’s degree in related science with 2 years of clinical lab experience.
• Phlebotomy or medical assisting certification from a nationally recognized organization required.
• Excellent organizational, communication, critical thinking, and problem-solving abilities.
• Ability to lead workflow and coordinate staff in a large, diverse team.

Responsibilities

• Perform sample collections and specimen processing.
• Handle lab call center duties and scheduling.
• Orient and train new staff and students.
• Provide direction, troubleshooting, and quality oversight.
• Ensure compliance with SOPs and regulatory requirements.
• Support training content and annual competencies.

Skills

Leadership

Communication

Critical thinking

Problem-solving

Multitasking

Attention to detail

Coaching

Teamwork

Education

High School diploma or GED

Associate’s degree in related science

Phlebotomy or medical assisting certification

Tools

Computer systems proficiency

Job description

Mayo Clinic is seeking a Team Lead-Lab Support Services in Phoenix to lead and coordinate a wide range of lab duties, including phlebotomy, specimen processing, and call center operations.

The role requires leadership, solid organizational and communication skills, and the ability to work both independently and within a team to assure age-appropriate care and adherence to SOPs. Visa sponsorship is not available.