Phlebotomy Supervisor

LabCorp; Lakewood (CA); On-site; USD 74,000 - 82,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

STD/LTD

401(k)

Paid Time Off

Flexible Time Off

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a Phlebotomist Supervisor for Lakewood, CA. The role leads a team across multiple sites, ensures efficient patient flow, and manages schedules, payroll, and performance reviews. A California CPT license and supervisory experience are required, with travel to nearby sites as needed.

The position emphasizes exceptional customer service in a fast-paced environment, with benefits and quarterly incentives described in the posting.

Qualifications

• Minimum qualifications include a high school diploma or equivalent and California Phlebotomy license (CPT).
• 1+ year of supervisory experience in a related setting is required.
• Preferred: Associate degree and more extensive phlebotomy experience.

Responsibilities

• Supervise a team of 30+ phlebotomists across patient service centers and offices.
• Manage patient flow, wait times, inventory, and information logs.
• Coordinate phlebotomists' schedules and handle payroll and appraisals.
• Hire and train phlebotomists; communicate with patients, staff, and management.
• Travel to additional sites as needed.

Skills

Supervisory experience

Customer service

Communication skills

Education

High school diploma or equivalent

Phlebotomy license CPT

Associate degree

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

LabCorp is seeking a Phlebotomist Supervisor to join our team at Lakewood, CA 92677.

Work Schedule:

Monday - Friday hours will vary between 6:00 am - 6:00 pm based on coverage needs; weekend hours may be required as needed.

Job Responsibilities:

• Supervise a team of approximately 30 or more phlebotomists working in Patient Service Centers and/or physician's offices Downey, Lynwood, Inglewood, Lakewood, El Segundo, La Mirada, La Palma, Long Beach area
• Manage patient flow, wait times, inventory levels, and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules, and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect, and prepare specimens when needed
• Travel to additional sites as necessary

Minimum Qualifications:

• High school diploma or equivalent
• 1 or more years of experience supervisory role
• California state issued Phlebotomy license (CPT)

Preferred Qualifications:

• Associate degree
• 3 or more years' phlebotomy experience working in clinical / hospital environment
• 2 or more years' assisting all patient groups (pediatric - geriatric)
• 3 or more years' phlebotomy managerial or supervisory or team leader experience

Additional Job Standards:

• Able to pass a standardized color blindness test.
• Flexibility to work overtime as needed
• Able to cover a geographic territory of approximately 75 miles
• Able to work in a fast paced / high volume work environment
• Exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Be at least 21 years
• Valid Driver's License
• Reliable transportation and clean driving record

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.

Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

QUARTERLY INCENTIVE BONUS PROGRAM.

Phlebotomist Supervisor may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics.

Pay Range: $74,000 - $81,795 annually

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

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