Phlebotomy Specialist & Lab Customer Liaison

Witham Health Services; Lebanon (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Witham Health Services in Indiana seeks a phlebotomy technician to perform order entry, review physician orders for medical necessity, and ensure timely physician notification. The role includes greeting patients, assisting with phlebotomy draws, and maintaining audit trails for accurate billing.

You will collect specimens, maintain requisition and result records, monitor patient flow, and support daily laboratory duties while upholding compliance with coding and documentation standards.

Qualifications

• High School Diploma or equivalent required or preferred.
• 2–3 years of Laboratory experience preferred.
• Previous phlebotomy experience or training required.
• Knowledge of Medical Necessity, Local Medical Review Policies, and ICD-9/10 Coding preferred.
• Experience with Laboratory Order Entry systems preferred.

Responsibilities

• Collects specimens from patients.
• Maintains laboratory requisition and result records.
• Ensures efficient operation of daily laboratory duties.
• Greets patients and assists with phlebotomy draws.
• Maintains audit trails and billing information.

Skills

Phlebotomy

Customer service

Medical terminology

ICD-9/10 Coding

Education

High School Diploma or GED

Tools

Laboratory Order Entry systems

Job description

Witham Health Services in Indiana seeks a phlebotomy technician to perform order entry, review physician orders for medical necessity, and ensure timely physician notification. The role includes greeting patients, assisting with phlebotomy draws, and maintaining audit trails for accurate billing.

You will collect specimens, maintain requisition and result records, monitor patient flow, and support daily laboratory duties while upholding compliance with coding and documentation standards.